Floor Monitor and Maintenance Worker
Full-time (35 hours/week) - Benefits eligible
The New Covenant Center (NCC), a program of Catholic Charities located in Stamford, CT, is seeking a full-time (35 hours/week), benefits-eligible Floor Monitor and Maintenance Worker. The incumbent is responsible for ensuring a safe and secure environment for staff, volunteers, and guests at our day shelter and meal service.
Schedule: Monday - Friday, 10:00 am - 6:00 pm.
Position Overview
Key duties include monitoring the exterior property and internal program services during meal service hours, engaging with houseguests, and promoting safety by ensuring guests adhere to Catholic Charities / New Covenant Center policies and procedures. During off-hours between meals, the candidate will assist with the day-to-day maintenance, cleanliness, and appearance of the facility (offices, restrooms, exterior areas, kitchen, public areas, café, reception area, and hallways).
Floor Monitor Accountabilities
- Monitor meal services during weekday operation hours:
- Breakfast: 9:30 - 10:30 am
- Lunch: 12:30 - 1:30 pm
- Dinner: 4:30 - 5:30 pm
- Note - meal service hours are subject to change.
- Promote safety by reporting irregularities, informing violators of policies and procedures, and using de-escalation techniques when necessary.
- Enforce rules around behavior and personal safety.
- Monitor for signs of distress or conflict among guests.
- Record and report any accidents, injuries, or safety violations.
- May be required to take safety-related courses.
- Treat people with respect and dignity.
- Secure property by patrolling the grounds and identifying facility hazards.
- Perform other duties as assigned.
Maintenance Accountabilities
- Run dishwashing station.
- Discard all trash.
- Wipe down tables after meals.
- Sweep and mop floors after meals.
- Clean bread carts.
- Ensure bathrooms are stocked with necessary supplies.
- Assist with food deliveries and clean-up of loading dock.
Education and Experience
- High school diploma or equivalent.
- Bilingual a plus (English/Spanish).
- Proven hands-on experience in a security and safety monitoring role (minimum three years).
- Registered security officer or retired police officer a plus.
Skills and Abilities
- Dependable with knowledge of basic security fundamentals and ability to follow instructions and execute safety procedures.
- Professional at all times, good judgment, strong surveillance skills, and ability to manage uncertainty and emotions.
- Alert and aware of surroundings at all times.
- Able to work under pressure and adapt to situations without notice.
- Consistently demonstrate integrity and honesty.
- Maintain adequate level of physical fitness.
- Strong teamwork skills and able to multi-task.
- Ability to lift and transport boxes up to 35 pounds.
Qualifications and Characteristics
- Personally committed to the mission, goals and objectives of Catholic Charities and New Covenant Center.
- Understanding and appreciation for the challenges of the disadvantaged.
- Enjoy people and unconditionally accept others as they are.
- Helpful, courteous demeanor - people person.
How to Apply
For consideration, please submit a cover letter and résumé to:
Email Betsy López - Submit Application
Catholic Charities is an Equal Opportunity Employer.